About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a

Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

As our Solution Consultant you’ll be proactively partnering with the Sales team to:

Identify a strategic approach to add value with our solutions to prospect businesses

Provide functional and business needs assessments for prospects ensuring transparency of scope & requirement

Provide industry and solutions expertise to shorten sales cycles

You’ll inspire clients by showcasing the value that our solution drives for their business as well as ensuring prospects are prepared for the technical and business program deliverables. You’ll be a key player at the various sales stages to fully understand the problem(s) the prospect is trying to solve. This will include recommending and demonstrating the appropriate solution, building and delivering business cases, and telling the story in a compelling narrative using supporting client success examples and data.

Responsibilities and Duties:

Expedite sales cycles while being an advocate for our clients

Work directly with Account Directors to ensure that the correct solutions are presented to meet our clients’ needs

Cultivate and maintain a deep understanding of Bazaarvoice SaaS offerings through continuous research and collaboration with various teams at Bazaarvoice

Enable your assigned Sales team by coaching them on new product features, new product offerings, and recent product deprecations

Present product demos, ROI models, and technical overviews

Respond to RFPs, RFIs, and Security Questionnaires with speed and precision

Build and deliver ROI models to showcase the value of the solution we are recommending to our client

Skills and Experience Necessary for the Role:

3 - 5 years in a client facing role at a software company

Native or C1 German language

Previous software presales, consulting, client facing engineering experience (preferred)

Curiosity

Possesses a well honed business acumen and a technical mind

Communicates effectively using exemplary written, verbal and presentation skills

Quickly solves complex problems in creative and repeatable ways

Thrives in a world where change occurs quickly and sometimes with little warning

Enjoys autonomy, but remains accountable to themselves, their team, and the greater organization at which they work

Additional Information

#LI-Hybrid

#LI-MH1

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & IntegrityBuilds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices.Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.