Lessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place! But we aren’t just a tech company. We are also a property service delivery company offering renovations, turns and maintenance to residential and commercial clients. Lessen recently acquired SMS Assist, an industry-leading facilities maintenance technology and delivery company. The new combined national footprint will serve more than 250,000 properties, facilitate approximately 2.5 million repair and maintenance orders, and complete nearly 20,000 renovation and turn projects per year. Lessen has quickly evolved from exciting startup to valued partner, delivering scalable and turnkey property services to our clients.
The Affiliate Market Manager assists the department and leadership in achieving profitable business results. This role is responsible for the oversight of a team, and ensuring relationships are created and developed with our vendors. This role also analyzes data used to align vendors in their geographic areas to reduce risk, and improve performance and profitability.
What You'll Do:
Proactively qualify leads for new/additional business to ensure pipeline stays full
Develop negotiation strategies and participate in negotiations with vendors on price, delivery, terms, etc.
Provide supporting data and analytics to ensure informed decisions are made when choosing vendors
Conduct data analysis to support management of vendor base; provide in-depth vendor performance analysis
Uncover/understand client objectives, challenges and needs by performing regular client needs assessments
Proactively and reactively manage vendor relationships; leverage internal resources to enhance relationships with SMS vendor base
Minimize cost and maximize value in the sourcing process via leveraging strategic sourcing, negotiations, etc.
Maintain an awareness of latest buying techniques, theories, best practices, trends, legislative issues and market competitiveness information and leverage these to drive bottom-line improvements
Assist leadership in the development of department performance objectives; monitor activities against department objectives and submit performance reports to management
Ensure appropriate audit trails are embedded in sourcing processes, for internal audit and performance management purposes
Identify challenges related to processes, tools and policies for the department; implement changes as necessary to resolved challenges
Ensure compliance with policies and programs in alignment with sourcing strategy
Ensure the effective delivery of initiatives, programs and directives in accordance with sourcing strategy and financial business plans
Ensure that sourcing processes and policies are in line with business processes
Develop and deliver presentations to leadership and vendors, as required on strategies, programs, practices and issues
Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organization
Collaborate with other internal departments on catalog pricing and implementation
Meet with internal departments on a regular basis to ensure vendor strategies are on track and achieving customer goals and expectations
Handles moderately complex issues and problems with a sense of urgency; appropriately identifies and escalates issues to department leadership
Perform work under general supervision; carefully reviews the details and accuracy of work performed
Foster a positive team environment and provide coaching or mentoring to team members
Ensures confidentiality and accuracy of internal and external data
Travel expected up to 20% of the time
Performs ad-hoc projects and other duties as assigned Role Specific Skills:
Possesses solid working knowledge of subject matter
Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook required
System Experience: Tableau, HubSpot, Salesforce preferred
Industry Trade Knowledge: HVAC, Electrical, Plumbing, General Maintenance preferred People Management Skills:
Proficient in all people management processes, including recruitment, performance management and reward
Proficient in building, growing and developing a team; including department structure design and resourcing
Proficient in coaching and developing individual team members to reach their potential
Proficient in engaging a team through communication, processes, personal impact and influence You Should Have:
3-5 years’ in facilities, supply chain analytics, or procurement experience required
Bachelor’s degree preferred Additional Information
Why Lessen:
· Competitive compensation
· Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you’ll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
