Risk & Fraud Senior Associate

At AstroPay, we believe in empowering people to reach their full potential and to be part of an innovative and forward-thinking company. Our goal is to provide a cutting-edge online payment solution that goes beyond just a traditional wallet. We are dedicated to creating a dynamic and challenging work environment that fosters creativity, innovation, and a strong sense of community among our team.

Our multinational and multicultural team is made up of talented and motivated individuals who are passionate about delivering the best possible experience to our customers and users. We value teamwork, collaboration, and a can-do attitude, and we’re always looking for new talent to join our growing company.

If you’re looking for an exciting opportunity to work with a dynamic and innovative company, AstroPay is the perfect place for you. With our entrepreneurial spirit and drive to succeed, we offer an environment where you can grow both personally and professionally. Join us today and be part of our mission to revolutionize the online payment industry.

Primary Responsibilities & Expectations:

• Conduct advanced fraud detection activities and lead comprehensive anti-fraud investigations on complex cases.
• Proactively analyze real-time transaction queues, employing advanced techniques to identify and mitigate high-risk transactions efficiently.
• Innovate and implement advanced methodologies to identify evolving patterns of fraudulent behavior and proactively explore emerging areas of fraud risk.
• Serve as a primary point of contact for liaising with payment processors, merchants, and regulatory bodies to resolve customer disputes and represent the company's interests.
• Provide expert support to the fraud leadership team, offering insights and recommendations for strategic decision-making and assisting with any ad-hoc requests or special projects.
• Generate in-depth suspicious activity reports and comprehensive risk management reports tailored to the needs of senior management, facilitating informed decision-making.

Core Competencies and Skills:

• Experience in fraud prevention across multiple payment channels, including cards, Pix, and various alternative payment methods, with a demonstrated ability to handle complex cases effectively.
• Exceptional proficiency in English communication, enabling effective collaboration with stakeholders across the organization and beyond.
• Knowledge of fraud detection tools, international document verification processes, as well as KYC (Know Your Customer) and AML/CFT (Anti-Money Laundering/Combating the Financing of Terrorism) procedures.
• A collaborative team player with a positive demeanor, possessing a keen eye for detail and the ability to manage multiple priorities in a fast-paced environment without compromising quality or accuracy.