We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.

As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.

This is a hybrid position at The Foundry, BGC, Taguig City (at least 2 days a month onsite)

The Vendor Registration Coordinator will help customers onboard the company as a vendor. This role will also register for and manage customer portals that are used for invoice submissions. The successful candidate will have the following responsibilities and skills.

What does a day in the life of a Vendor Registration Coordinator look like?

Provides support to customer vendor onboarding process for portal registration, invoice submission and processing.

Provides auxiliary admin support to AR team to perform collections and AR-related admin work.

Perform billing admin tasks and Response Desk-admin tasks based defined requirements in Finance-Accounting organizational processes.

Respond to inquiries from internal and external customers

Do a reconciliation of accounts or research, data hygiene, and other projects related to Finance Accounting organization.

Coordinate resolution of customer disputes

Prepare or update tracking reports/notes in company systems – SFDC/NetSuite/Intact/Other Payment Portals

What are the required qualifications of a Vendor Registration Coordinator?

Must have at least 1-2 yr. experience in customer vendor registration work, collecting from corporate customers, or performs billing admin support related to customer invoicing/billing

Experience with various billing, collections, and customer vendor registration process

Good working knowledge of Accounts Receivables (AR), Vendor registration and payment portal management.

Good understanding of Business to Business (B2B) collections concepts, billing concepts, and invoice payment process.

Ability to the manages volume of accounts and work independently

Ability to prioritize tasks, manage multiple priorities and tight deadlines

Proficient in using MS Excel

Act with a high sense of urgency, proactive, self-starter adapts well to a fast-paced environment, and has a growth mindset.

Strong attention to details, process-oriented, ability to navigate resources and process to resolve any internal and customer issues, solution-oriented

Highly organize and adept in time management.

Good communication skills, both in spoken and written

Additional Information

Ninja Perks and Benefits

*Full time employees

● Competitive compensation

● Adherence to government-mandated benefits

● Retirement Savings Program with Company Matching

● Life Insurance

● HMO on day 1

● Paid time off, birthday leave

● Bonus and incentive plans

● Opportunities for skills training and personal and professional development

● Employee Referral Program

● Beautiful office space (for onsite employees)

● Free lunch provided daily (for onsite employees)

Experience

infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

Supportninja

Vendor Registration Coordinator